Coronavirus (COVID-19) Precautions
Coronavirus (COVID-19) Precautions
Anglia Conservatories T/A Weathershield Solutions Ltd have been working hard to put processes in place so that they can ensure everyones safety when working in your home.
What can you expect
· We will contact you on the day of any visits to check if you or any occupants are self- isolating, displaying any symptoms of COVID19, and/or have received a positive diagnosis. If this is the case then the work will be deferred for at least 14 days.
· They will ask you to confirm if there are any persons currently identified as most at risk, such as the over-70’s, and/or with underlying health issues. In accordance with government guidelines the work should not go ahead in these circumstances and any visits should be rescheduled once government advice changes.
· When anyone visits your property, they will arrive where possible in separate vehicles to avoid cross contamination and where this may not be possible will follow the PHE guidance.
· All equipment will be cleaned before use.
· Before they approach your property, they will use hand sanitiser and put on the appropriate PPE..
· They will not shake hands with you, although a smile would be welcoming.
· Safe distancing will be maintained throughout between you and the operative. Please help to
maintain the 2 meters (6 feet) social distance that will be required when answering your door or if
you are in the same room as the operative.
· You will be asked to isolate yourself away from the operative in a different room whilst the work is
carried out.
Sales and initial quotes
· Sales talks and quotations will be carried out using electronic means e.g. phone, Facetime, Zoom or companies bespoke virtual showrooms/quotation software
Survey
This is when a qualified window surveyor will measure your windows and doors so that the order can be completed.
· Please allow a 3 day period between anybody cleaning of the outside of your windows and doors and the date of survey.
· Please can you wipe down the interior of the frames and/or doors and all fittings of the products that are to be replaced with disinfectant wipes or a suitable alcohol cleaner.
· Please ensure there is clear access to the work areas.
· The surveyor will carry out the outside measurements first.
· They will then reapply hand sanitiser and change to clean disposable gloves before entering your
property.
· Where possible they will open windows and doors to improve the ventilation of the room in which
they are working.
· When finished, all frames and fittings that have been touched will be wipe down using disposable
wipes and/or disposable cloth and a suitable product.
· Please help to maintain the 2 meters (6 feet) social distance at all times
What can you do to prepare for installation
To help prevent the touching of your belongings and potential spread of the virus,
· Please allow a 3 day period between the cleaning of the outside of your windows and doors and the date of installation
Remove any ornaments or plants from the internal window boards/sills
If possible, please move any furniture away from the windows and doors that are being replaced (these will be covered and protected by the installer)
· Please wipe down the interior of the frames and/or doors and all fittings that are to be replaced using disinfectant wipes or a suitable alcohol cleaner
Please ensure there is clear access to the work areas.